Sunday 2 November 2014

Don Mills to Kennedy: Interactions between strangers on the TTC - An exercise in participant observation.

So I'm not sure if I mentioned this before, but this blog is about a student with an engineering background hoping to complete an anthropological project. What exactly is he thinking? Thankfully, I have great guidance from Prof. Andrew Gilbert! I currently sit in his Ethnography and Research Method class and he sometimes makes us do "weird" things. Like sit and observe people on the subway for example! Below is a report I produced as a result of one of those exercises. The technical term is participant-observation by the way. There, have some anthropological knowledge; you're welcome. In other news, the president of Burkina Faso has fled to Ivory Coast. Seriously hoping that this doesn't dig out what seems to be a buried hatchet. More on that later.  

I still had not clearly conceptualized my topic of exploration when I set out to ride the TTC subway system on Friday afternoon looking for “interactions between strangers”.  Questions swirled around in my mind as I nervously walked across the parking lot that connects Fairview Mall to the Don Mills subway station. What exactly were these “interactions” that I was supposed to observe? How would I differentiate between strangers and non-strangers? What if people thought I was creepy? What were the factors that would determine whether or not my experience was successful? As I reflected upon these questions, the first obstacle of my trip presented itself: I did not have any change. Fortunately the attendant, in an unexpected display of sympathy and cooperation, granted me a free ride. The gods of ethnography must have been on my side.
Still unsure of what I was supposed to study, I climbed down the stairs leading to the train platform and took a mental snapshot of my surroundings. Undoubtedly, the architectural features of the space quickly attracted my engineering mind; I instinctively noted the use of acoustic baffles in the ceilings to mitigate reverberation, the gigantic scale of the corridors, the ceramic tile mosaics used to garnish the walls (probably selected for their ease of maintenance) etc.
Moments later, the train came hissing in and some patrons debarked whilst others boarded. For the first time in almost 8 years, I rediscovered the remarkable order and seamlessness with which this process occurred. Contrasting this with experiences of aggressive pushing and shoving necessary to negotiate my way around places back home in Benin, I took note of this convention of cooperation that exists within the TTC ridership culture.
From Don Mills to Sheppard-Yonge station, I decided to focus my attention on a pair of friends (let’s call them Friend #1 and Friend #2) that occupied the seat across from me. Their body posture betrayed their familiarity as they practically leaned against each other for balance while tapping away at their phones. The polarity I observed in this interaction – perceptually distant yet physically intimate – motivated my questions for the remainder of my trip.
How do TTC riders create distance or intimacy in the bustling environment of the subway system? How is the concept of personal space renegotiated in a setting that constantly attempts to upset it?
With a more focused problem in mind, I hopped onto the stainless steel clad train that serves the Yonge-University-Spadina line in search of more clues. On board, I was quickly distracted by the clear unobstructed views of this train and how futuristic the interior felt. The absence of partitioning walls between cars transformed the train into a clanging worm-like machine with ends extending indefinitely in either direction. Across from me, I noticed another twosome (Friend #3 and Friend #4), this time actively engaged in conversation. Despite my relatively close range I was incapable of discerning any words. The racket created by the train and other ambient sources of noise were remarkably effective at masking speech and creating privacy in the process. Using this trick, Friend #3 and Friend #4 could insulate themselves from the rest of us by naturally adjusting the volume of their voices in order to remain unintelligible. 
In spite of its relative openness, the train created an environment that allowed patrons to create clusters of immediacy or separation as necessary. By means of simple codes, individuals could either create physical/social barriers to isolate themselves from the rest of the train (use of earphones, video games, empty “buffer” seats, sleep, body language etc.) or engage in behaviours that promoted social interaction that shatter those barriers in the process (discourse, physical proximity, eye contact etc.)
Even though my original itinerary was set to take to me all the way to Union Station then back, I impulsively detrained at Bloor-Yonge station. So far, every train I had boarded had not really been congested and I started recognizing that my seated position probably restricted my ability to collect sufficient data.
Just as I had hoped, this new train was densely packed and no longer had any available seats. I was now forced to stand along with the other patrons, conceding to them more of my space and stealing a little bit of theirs too. However effective this new vantage point was, it also presented some practical difficulties. Writing in a notebook while simultaneously holding onto the grab bars for balance required a great deal of dexterity that I hopelessly lacked. My phone thus became my new notepad. At this point it dawned on me that I was no longer simply observing people’s behaviours on this train but was now a full-fledged participant.
In fact, cell phone/tablet usage is a very prominent method of creating social barriers on the train. More than simply means of distraction, these gadgets offer an opportunity to their users to reclaim some of the space they forfeit to other patrons by way of immersion in a profoundly personal realm. The claustrophobia induced by the train environment can hence be mitigated since physical barriers cannot always be practically constructed.
The use of accessories such as earphones further enables individuals to “trade” additional physical space in exchange for a deeper immersion in their personal worlds. In these instances, unintentional physical contact which is usually followed with prompt apologies is more readily tolerable and is even sometimes ignored. 
My journey came to an end at Don Mills station, my original departure point. The empty station where I had started my voyage was now swarming with commuters eager to begin their weekend. I understood the importance of the vast corridors as I re-observed this space now stressed by all this busyness.

My experience riding the TTC subway certainly gave me some insight into the instruments used by TTC riders to construct or deconstruct social and physical barriers in the subway environment. However, it also did raise some questions that are beyond the scope of a 2-hour exercise or a 2-page essay. For example what is the significance of puzzles and other cognitive training games such as Bejeweled, Tetris or Blocks for TTC riders? How do unexpected distractions caused by actors such as toddlers captivate attention and contribute to the destruction of the barriers that have been constructed by individuals? Those are all questions that could require additional trips and further investigation. 



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